Privacy Policy

KNKI Tools ("we," "us," or "our") operates the website knkitools.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect the following personal information:

• Email address
• Username
• Password (stored using industry-standard encryption)
• Device identifier (automatically generated for session management)

1.2 Assessment Data

Your quiz and assessment responses are processed entirely within your web browser. We do not collect, transmit, store, or have access to your quiz answers, assessment results, or any data generated during your use of our self-discovery tools. This is not a policy decision — it is an architectural decision. Our tools are designed so that all computation happens client-side using JavaScript, and no assessment data is ever sent to our servers.

1.3 Payment Information

When you purchase credits, your payment is processed by our payment processor, Creem.io, acting as a Merchant of Record. We do not collect or store your credit card number, bank account information, or other financial details. Creem.io handles all payment data in compliance with PCI-DSS standards. We receive only a confirmation of your purchase, the amount, and a transaction reference ID.

1.4 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Referring/exit pages
• Date and time of access
• Pages visited and features used

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process credit purchases and maintain your credit balance
• Provide customer support
• Send service-related communications (e.g., purchase confirmations, account updates)
• Improve and optimize our website and services
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not use your information for targeted advertising. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• Payment Processor: We share necessary transaction data with Creem.io to process your credit purchases.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of KNKI Tools, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• All data transmitted between your browser and our servers is encrypted using TLS/SSL (HTTPS)
• Passwords are stored using industry-standard hashing algorithms
• Account data is encrypted at rest using AES-256 encryption
• Access to personal data is restricted to authorized personnel only
• We regularly review and update our security practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality, such as maintaining your login session. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings (e.g., language, theme). These enhance your experience but are not strictly necessary.

We do not use third-party advertising cookies. We do not use Google Analytics, Facebook Pixel, or any third-party tracking tool that could capture your quiz interactions or assessment data.

You can manage your cookie preferences through our Cookie Settings banner displayed when you first visit our website, or through your browser settings at any time.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate personal data.
• Right to Erasure: Request deletion of your personal data. You can delete your account from account settings, and all associated data will be permanently removed within 24 hours.
• Right to Restriction: Request restriction of processing of your personal data.
• Right to Data Portability: Request transfer of your data in a machine-readable format.
• Right to Object: Object to processing of your personal data for certain purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@knkitools.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will permanently delete all associated personal data within 24 hours. We may retain certain information as required by law or for legitimate business purposes (e.g., transaction records for tax compliance), which will be securely stored and isolated from active systems.

8. International Data Transfers

Our services are hosted on Cloudflare's global network. Your data may be processed in data centers located in various countries. We ensure that all data transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. Children's Privacy

Our Service is intended for users who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. For significant changes, we may also notify you via email. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@knkitools.com
• Website: knkitools.com/contact
• Location: Chengdu, China